Jobs that span multiple days just got smarter. Allocators and drivers no longer need to abandon or manually reset in-progress work — Allotrac now rolls them forward automatically when a shift ends.

🔧 What’s New?

• Idle or in-progress jobs now roll over to the next available shift when the active shift ends 

• Honours shift restrictions: rolls over to the correct next morning/afternoon shift

• Maintains job continuity for drivers and keeps jobs visible in the new shift

• Driver resumes job from where the last driver left off (where supported)

💡 Why This Matters

• Supports long-running or multi-day delivery workflows

• Eliminates manual cleanup and idle jobs stuck in expired shifts

• Gives drivers and allocators a seamless handover across shifts
  
  

📄 Public File Sharing and PDF Form Submissions

FilePack functionality is now complete — enabling secure, public file sharing, automated form PDF generation, and key management.

🔧 What’s New?

• FilePacks can be shared via secure public links 

• Forms submitted by drivers auto-generate shareable PDFs added to FilePack

• Admins can regenerate or disable public keys for file access on demand

💡 Why This Matters

• Enables effortless customer-facing document delivery

• Reduces friction in sharing job forms, permits, or delivery paperwork

• Adds security and transparency to your job documentation
  
  

📬 POP/POD Email Improvements

Customers can now receive Proof of Pickup and Proof of Delivery images and signatures directly attached to emails — with correct local time.

🔧 What’s New?

• POP & POD images/signatures can now be sent as attachments 

• Timezone support for email templates — timestamps now reflect site settings 

• Merge tags for POP/POD time and file links updated for accuracy
  
  

💡 Why This Matters

• Shows customers exactly what was delivered and when

• Reduces support calls for timestamp discrepancies

• Delivers compliance-ready evidence with every job

📱 Driver Experience Enhancements

We’ve expanded access to job info and documents on the driver app to reduce confusion, support safety, and increase self-service.

🔧 What’s New?

• Drivers can now view full job information throughout the delivery lifecycle 

• Job-specific documentation now accessible within driver interface 
  
  

💡 Why This Matters

• Improves driver awareness and compliance onsite

• Reduces need for back-and-forth with allocators

• Makes site maps, permits, and special instructions easy to access

🚚 Allocation & Shift Safeguards

Stronger protections are now in place to prevent multiple drivers operating the same vehicle at once.

🔧 What’s New?

• If two drivers self-assign to the same vehicle, the second driver can “kick out” the first — with full warning (WTS-1590)

• Allocators assigning a new driver to an already-assigned vehicle will cancel the previous driver’s shift

• Alerts provided to both drivers to confirm action and notify of unassignment
  
  

💡 Why This Matters

• Prevents duplicate shift conflicts and job confusion

• Adds safety and transparency for drivers in the field

• Gives allocators clean control over who’s active in each vehicle

🕒 Cross-Date Shifts and Timezone Handling

We’ve fixed and enhanced several time and shift-related issues across the platform.

🔧 What’s New?

• Users can now create shifts that span multiple calendar days (e.g. 8 PM–8 AM) 

• POP/POD and job timestamps now use the site’s timezone, not UTC 

• Overnight site resets in demo environments now preserve selected language

💡 Why This Matters

• Unlocks night shift support

• Prevents confusion across timezones

• Delivers a more consistent user experience in all regions
  
  

🧩 UI Enhancements and Quality of Life

We’ve continued improving form behaviour, customisation options, and general usability across the platform.

🔧 What’s New?

• Added the ability to toggle sub-table columns in job and project listing views 

• Apostrophes now supported in customer and site names 

• You can now right-click any menu to open in a new tab

• Prevent accidental data loss by disabling object switch mid-edit in CRUD views

• Improved templating layout in Release Job form
  
  

🪲 Bug Fixes and Stability

A broad round of bug fixes focused on correctness, performance, and API edge cases.

• Fixed “no shift” text on job tiles — now shows a dash (”–”) when unset 

• Corrected casing for Job Type labels (e.g. “Pickup and delivery”) 

• Fixed crash in job quick edit when cancelling/editing new address 

• Fixed Custom Fields screen failing to submit for enum/date values

• Resolved ApolloError when site timezone was not provided 

• Fixed “WeekDayConsolidate” error on contact update with consolidation method

• Vehicles no longer fetch data unnecessarily on mobile — improves offline support 

• Fixed telematics screen not reflecting job status updates from mobile app 

• Stopped vehicle document editing from disappearing for subscribed tiers

• Resolved “Application error” when viewing user docs post-invite

• Cloud icon (online/offline) now updates correctly after ending shift 

• Fixed stale pricing issues when re-adding items without price list

• Corrected secondary unit price not updating with new billable 

• Pagination in shiftsList GraphQL query now respects nextToken with shiftDate filters 

🔗 Where to find it

• Job Rollovers → Automatic after shift ends

• File Sharing + PDFs → Jobs > Documents > FilePack

• POP/POD Attachments → POP/POD Template Config

• Driver Job Info → Mobile App > Job Details

• Shift Conflicts → Mobile App & Allocation screen

• Cross-Date Shifts → Shift Management > New Shift

• Right-Click Navigation → Any menu header

• Sub-table Column Toggle → Jobs / Projects listing sidebars

• Bug Fixes → Platform-wide improvements

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